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FleetUp's Guide to a Successful Installation
5-Minutes Plug & Play!

+                      OR                             +   

Extension Cable

9 PIN or 6 PIN  Splitter Cable

FleetUp Device

You will need the following for the installation:

Zip Ties

Find the OBD Port

Locate your On-Board Diagnostic (OBD) Port. It is generally found underneath your steering wheel. If you have difficulty locating it, use this tool for help!

Check the device for VIN to make sure you are installing the correct device to its assigned vehicle.

Vehicle's engine must be OFF prior to installing the device.
Plug in your CABLE to the OBD port.

ENGINE OFF

INSTALL

CONFIRM

Step 1.

Plug in the device to the cable.

2. Use FleetOn -- input your Device ID and check the 'Status'. The status lights should be on (blue).

There are two ways to verify your installation:

Online Verification

1. Log In to our Online Platform and check the Map tab.

Your vehicle should be online (green).

Did something go wrong?

Contact us if you had any issues
during the installation process!


support@fleetup.com

855-274-2886 ext. 3



Passenger Vehicle : Please use extension cable and zip ties to secure the device under the dashboard.


Heavy Duty Vehicle : Please make sure to turn your 9 PIN or 6 PIN cable's head to lock the connection to the OBD port. Secure the device under the dashboard using zip ties and harness loose cables together.


Recommended - Secure the device inside of the dashboard

Step 3.

If the device or cable unplugs, FleetUp will not work or collect new data.
If you don't secure the device or hide it in your dashboard, the device could get damaged or unplugged by an employee or thief.

FAQs

1. I can't find the OBD Port!

- Contact your mechanic; they use a scanner/diagnostic tool to diagnose your vehicle and plug their tool in your OBD port.


2. The RED light doesn't turn on!

- Check your Fuse box. If the RED light doesn't appear, then it means there is no electric power. It is likely that the fuse is out. Replace broken fuse.


3. The ORANGE light doesn't turn on!

- There is weak signal or no coverage in the area you are trying to install the device. Try driving around with the device plugged in for a day. It should connect to the network on its own, as you drive.


4. The GREEN light doesn't turn on!

- Make sure you have sky access so the device can receive satellite signal. We encourage you to drive around for a day and let us know of this issue. We will monitor the device and update the firmware remotely.


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